Business Report Term Paper Example | Topics and Well Written Essays - 1500 words

Business Report - Term Paper Example The founder was Ms.CarrollCaire who acted as the director. Co-founders included Johnson. P. K and Katherine Powell. Initially Katherine was the secretary general while Johnson was the manager. The hotel has twenty two employees and has two locations in the city(Ford, 2008). The company has experienced tremendous growth since2014 due to the increasing number of tourists in the city. The profit increased by a profit margin of 12% since its foundation. In 2013 the hotel was among the best hotels in the city in the 2009-2010 financial years. The main services and products include catering and accommodation services. Recreational services such as swimming and gymnastics are also available to the clients at a fee. There are some fast food shops that sell artistic assets to the tourists at a cheap price(Begley, 2006). Business report is a form of assignment that serves to analyze a using application of business theories to produce a range of suggestions for improvement of the business of a given client or firm. This business plan will thus demonstrate my analytical, reasoning, and evaluation skills while identifying and weighing-up possible solutions and outcomes of the personalized customer service in Pacino Sky Fall Hotel. The business plan will also examine available and potential solutions to solve problematic situations or issue arising from customer’s feedback information desk(Taggart & Publications, 2009). In an attempt to make customers delightful a hotel company need to find out what makes their clients tick. There is a great need to monitor the service users and learn what they deem important by setting up metrics to measure their behavioral changes. The main agenda is to increase customer’s engagement and service fulfillment(Begley, 2006). Personalized customer service is a system that focuses on customer’s